Parrot Perch by White Wings Farm LLC

This place is by far our favorite bird store in the area! They take care of the birds well, their shop feels clean (especially compared to most bird shops). They have a great variety of birds, cages, and accessories to care for birds. The staff are knowledgeable, and helpful (although a bit gruff at times). Don’t let them put you off, though, as they truly understand their niche 😁 Great place for any and all things bird!

I was hoping the new owner would turn this store around for the better but I’m not sure they have what it takes to run this store at all. It’s really disappointing so far. Several times I have come to get food for my birds but there’s a sign on the door that says they’ll be back in an hour. But how do I know how long it’s been since you left. So I wait and wait and it’s hot out and I’ve got things I need to do but I need bird food so I wait a little longer but no one shows up for an hour. So I come back the next day and they’re closed. My bad I didn’t realize they weren’t open every day like most places. So I had to drive out to Portland for bird food. The next time I went there it was like ghost town. No one in sight. I walked around the store for awhile hoping someone would show up to the register so I could make a purchase but no luck. Anybody could have robbed the place. My next visit was fine but they didn’t have the food I needed. I asked the woman at the register if they planned to order the food I normally get and she just hollered out to the lady in the room behind her and that lady said “We’ll be sure to order more!” I have been trying to give them the benefit of a doubt. I really want to support them and keep this store going. So I have gone back to the store several times and they still don’t have the food I need and I end up having to travel further to get what I need. I don’t know what the problem is but I bummed out, disappointed and irritated.

The ladies at the front on 8/10/23 at 2pm didn’t have good customer service, they seem annoyed and bothered with us. They answered with smart remarks ex: Do they bite? Answer: well, they are babies. Do they talk? Answer: well you have to teach them. Duh? They had attitude and spoke to us and if we were dumb when answering our questions. Which made us all very uncomfortable. We wanted to purchase a black cap bird and the price was non negotiable and they didn’t want to extend the payment plan to 2 months instead of 1. Which is sad because the bird my family wanted was playing with us the whole time so it seemed like a good match. Maybe another place will be more willing to accept payment and provide us with better service.

We have consistently had a fantastic experience with Parrot Perch. They have helped look after our little bird when boarded - sometimes scheduled and sometimes during an emergency - and he always comes back to us well treated, healthy, and happy. We're lucky to have this store and its people in the area. The bird toys are also priced so much more reasonably than any chain or online store. We don't go anywhere else for anything our parrot needs.